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Service Excellence Specialist - Chicago, Ill.

020341 Requisition #
Thanks for your interest in the Service Excellence Specialist - Chicago, Ill. position. Unfortunately this position has been closed but you can search our 33 open jobs by clicking here.

Special Skills, Knowledge and Abilities:

  • BA or BS degree or equivalent work experience within ATM industry.
  • Strong technical knowledge of ATM environment as well as hardware components.
  • Previously demonstrated leadership skills, business results achievement, enable teamwork and is adaptable to diverse work environment
  • Ability to communicate effectively with value chain partners and external customers
  • Demonstrates excellent customer care and satisfaction skills
  • Effective coaching skills required
  • Excellent communication, interpersonal, written and verbal skills
  • Curriculum development and training experience
  • Negotiation and conflict resolution skills as well as solid planning and organizing abilities
  • High level of motivation, resiliency, maturity & dependability under high pressure situations
  • Ability to multitask effectively with attention to details
  • Aptitude for acquiring and implementing program knowledge in a fast paced environment
  • High level of achievement and self-motivation; positive attitude
  • Proven success in a technical management position
  • Strong attention to detail to business processes
  • Familiarity with service processes and measurements
  • Full knowledge of Diebold Nixdorf equipment and service offerings
  • Knowledgeable in systems supporting Services



Diebold Nixdorf, Incorporated is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status

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