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Service Operations Support Representative

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Managed Services
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019548 Requisition #
Thanks for your interest in the Service Operations Support Representative position. Unfortunately this position has been closed but you can search our 68 open jobs by clicking here.
- HS diploma or equivalent required. Some industry specific (ATM, Financial and or IT) post secondary computer/technical or associate's degree
 education preferred.
- Minimum of 3 years in a similar role within a technical customer service/support
- Position requires a self-motivated individual who is able to work independently or in a team environment with strong
 technical, analytical, communication and problem solving skills
- Demonstrates a customer-focused and action oriented approach
- Possess excellent interpersonal skills
- Possess strong computer skills with demonstrated proficiency working with MS Office suite (Word, Excel, Outlook)
- Ability to troubleshoot and solve problems with a large degree of independence
- Possesses autonomy, initiative, and a strong sense of accountability
- Capacity to meet deadlines and to work under pressure 
-Flexibility to work a variety of shifts, including evenings, weekends and overnights
- Experience working in a contact center environment, with an understanding of equivalent operational experience

Diebold Nixdorf, Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status. 

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